Applying For A Tenancy

If you are applying for one of our rental properties, we will require a formal Tenancy Application. The Tenancy Application helps to ensure that both landlord and tenant are protected and that the rental agreement is clear for both parties. The information gathered on our application form will help us make an informed decision about whether a tenant can afford the property. If you are interested in renting a property from us, please complete the online form (link below).

The process for applying for a tenancy may vary depending on your circumstances, but to help you understand what we require, we have listed below the steps that you can expect to follow.

Visit The Property

We will not accept an application for a tenancy unless you or your representative has visted the property and we have met you or your representative in person.

Complete The Application Form

Once you have viewed the property and decided you would like to rent it from us, you will need to fill out the on line application form. The form requires personal information, such as your name, address, and employment history, as well as information about your rental history and that of any co-applicants.

Provide Documents

We will typically ask for supporting documents in order to consider the application. These may include proof of income, such as pay slips or tax returns, as well as identification documents like a driver’s license or passport. You may also be asked to provide references, such as previous landlords or employers reference.

Wait For A Decision

Once you have submitted your fully completed application form, we will process it and decide whether to approve the tenancy. This process can take several days if we are having to wait on replies to reference requests.

Pay The Holding Deposit

Paying a holding deposit will secure the property ready for you to take up the tenancy.  If you do not pay the holding fee, we will continue to advertise the property and to process other tenancy application forms.

Approval of The Tenancy

If your application is approved, and you accept the tenancy, we will ask you to sign a Tenancy Agreement, which will provide you with the terms of the tenancy contract.  In addition to this, we will ask you to read this Web Site to familiarise yourself with our Terms of Business, property and maintenance issues and our contact information.

Applying For A HMO?

If you are applying for one of our HMO Properties, we ask you to read our HMO Terms of Business and agree to them. Our HMO properties are of a very high standard and for community living to be succesful, it is important that tenants agree to and adhere to the “house rules” – HMO Terms of Business

Frequently Asked Tenancy Questions

How long does the tenancy application process take?

It all depends on how quickly the references we apply for come back to us. You can help speed things up by letting any referees know that we will be contacting them for information to help support your tenancy application.

What references do you need?

It all depends on your specific circumstances, but in general we need employment references, wage slips, or if self-employed an accountants reference for income confirmation, a landlord reference if you have rented before, and we alos need a credit or background check.


Depending on the strength of your application, we may require a Guarantor for your tenancy.  A Guarantor is a person who agrees to take financial responsibility for a tenant’s rent and any damages to the property if the tenant is unable to pay or causes damage.   The Guarantor’s role is to act as a backup for the Landlord.  The Guarantor is usually someone with a good credit history and preferably a family member and  home owner who is willing to co-sign the tenancy agreement.

Do You Accept Benefits Tenants ?

We not discriminate against benefit or low income tenant applicants.  However, as with all tenant applications we have affordibility criteria which must be met before we can grant a tenancy.

If a tenant is claiming housing benefit, this means that they are receiving financial assistance from the government to help cover the cost of their rent. In order to be eligible for this benefit, the tenant must meet certain income and asset limits, as well as other requirements.

Affordability criteria refers to the standards that are used to determine whether a tenant can afford to rent a particular property. The criteria may be based on a number of factors, including the tenant’s income, the cost of rent, the cost of council tax alongside the tenant’s other financial obligations, and supported or determined by the applicants credit history.

Overall, the purpose of affordability criteria is to ensure that a tenant is able to meet their financial obligations and maintain their rental property in a responsible manner. By considering these factors, we can can help ensure that our properties are being rented to tenants who are able to afford them.

Holding Deposit

To hold the property for you and to remove it from the market, we will require a holding deposit (which will be deducted from the first months rental payment).  If for some reason a tenant chooses not take up the tenancy after it has been offered, the deposit will be retained by us. We will also retain the tenancy deposit if a tenancy application is found to be dishonest or misleading.

Fixed Term Tenancies

We typically offer an initial six-month tenancy agreement, which can be renewed for a new fixed term agreed upon by both parties, or allowed to transition into a periodic tenancy. We are highly flexible in drafting our tenancy agreements and can accommodate tenants’ requirements as long as they do not compromise our commercial interests.

Tenancy Deposit

The Housing Act 2004 requires landlords to protect deposits on assured short-hold tenancies in a government approved scheme. The deposit serves as level of protection for the landlord in case the tenant damages the property or fails to pay rent. We place all deposits in an  insurance-backed deposit protection with free, impartial dispute resolution for when disagreements arise over how the money is divided.   At the end of the tenancy,  we will conduct a final inspection of the property to determine if any damages have been done. If we find any damage, we may make deductions from the deposit to cover the cost of repairs.

To learn more about Tenancy Deposits, please click here.

No Pets Policy

We have a strict no pets policy and unfortunately this policy is not negotiable.  As Landlords, we are aware of the bad smells and damage caused to the interior of properties by pets.  We advertise all of our properties as no-pets tenancies and as such, should you make an application for one of our properties, you do so in the full knowledge that these are our Terms of Business and we will not make any acceptances to this policy.

None Smoking Policy

As Landlords, we are aware of the bad smells and damage caused to an interior by a regular smoking habit and landlords have the right to prevent tenants from smoking in their rental property or on the grounds of the rental property.  We advertise all of our properties as none smoking tenancies and as such, should you make an application for one of our properties, you do so in the full knowledge that these are our terms of business.

Applying for a HMO Tenancy

If you are applying for a tenancy in one of our HMO properties, please visit the page which relates specifically to our HMO tenancies and our HMO Terms of Business. It is very important that you read and fully understand our terms relating to HMO tenancies and the page can be found by clicking here

Terms Of Business

This Web Site Constitutes our Terms of Business and as such tenants applying for one of our properties accept these Terms Of Business.

We do not retain any personal information on a Data Base for any longer than the processing time takes. However, we do retain a PDF copy of the application form on the tenancy file for as long as the tenancy is active. Please Note: If you deliberately provide false or misleading information when applying for a Tenancy with us, you may be guilty of Fraud under The Fraud Act (2006) or of Forgery under the Forgery and Counterfeiting Act (1981).

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