Introducing Divi

Landlords Property Access

There is some ambiguity regarding our rights to access tenanted properties. The law is clear in that we must allow you "quiet enjoyment" of your property. However, there may be times when we need to gain access and under the terms of your tenancy agreement, we are allowed to do this. The following page explains your rights and our rights with respect to accessing the property.

Electric Fuse Trips!

All of our properties electrical systems are wired using modern Residual Current Devices (RCD) Fuses housed in Consumer Unit (like the one pictured). RCD’s are switches that trip a circuit under dangerous conditions, and instantly disconnect the electricity.  Circuit Breakers within the Consumer Unit are automatic protection devices in the fusebox that switch off a specific circuit if they detect a fault. When they ‘trip’, you can simply reset the switch but you need to make sure that you correct the fault that caused the trip in the first place.

Resetting A Tripped Circuit

Because they need to protect you, RCD’s and Circuit breakers are very sensitive but also very reliable. The usual culprit when a circuit trips is a faulty appliance, such as an Iron, Kettle or Washing Machine. To make sure that your circuit resets properly, it may be necessary to unplug every appliance from their sockets.  Then when the Circuit Breaker or RCD has been re-set, you will need to plug your appliances in one by one, the one which caused the problem will more than likely trip the circuit again, but this way you have at least eliminated it and you can then permanently disconnect it. This short Video will help you understand how to reset a tripped RCD or Circuit Breaker but if you still experience problems, you will need to call our office for assistance.

Topping Up Boiler Pressure

At some point during your boiler’s life cycle, you will probably need to top it up with mains cold water. You may have noticed that your heating has become less efficient, or that the pressure gauge on your boiler turns to red, which in turn will stop the boiler working.  Fortunately, re-pressurising a boiler is relatively simple and can be done on a DIY basis and will get the boiler back up and running quickly.

There are two main ways to top up your boilers pressure, either via an external filling loop or an internal filling loop (either keyed or keyless).  The vast majority of our boilers are on external filler loops but  both methods are demonstrated in this video. If you are unsure of the type of filling loop you have, please check with us and we can inform you of what you need to do.

If you have a system with an external filling loop, you will see two valves, one from the mains cold water, and a second that is connected to the heating system. You will also have a silver braided hose to connect the two valves to allow you to repressurise the boiler.

Take the hose and attach it to each side of the valve. 

Once the hose is securely attached, fully open the valve for the mains cold water, followed by the valve that connects to the heating system. Leave the valves open until the boiler pressure is indicated at just over 1 bar. Then you can close both valves. Don’t worry if you have gone too far as this can be corrected later. 

Damp & Condensation

Condensation is the most common type of damp that we see in our properties. Condensation is caused by wet air condensing on walls and windows, this usually happens in rooms that have a lot of moisture in the air such as kitchens and bathrooms. Although not always the case, condensation problems are more obvious during the winter months because the temperature difference between the walls and the air surrounding them is much greater than during the summer (cold walls, warm air), combines with heating that spends periods of time off and then on again.

Condensation is made much worse by inadequate ventilation. We typically see this in older renovated homes where double glazing or roof insulation has been fitted. These changes will reduce ventilation in a property by effectively sealing it up and not allowing it to breath. Older houses were built to ‘breathe’ so removing any ventilation points is likely to be the main cause condensation. One of  the main causes of Damp and Condensation Mould is the drying of washing indoors and this is stricktly prohibited under the terms of the tenancy agreement.  Another problem which often materialises in bathrooms and kitchens caused in bathrooms is that when damp spours do appear, they are not cleaned and therefore they spread.

How to spot condensation.

Most people’s first indication that they may have a condensation problem is the appearance of water droplets on either their windows or walls. Another sign of condensation is dark mould appearing on the walls and possibly the beginnings of a nasty, damp smell.  This video will explain Condenstion Dam and how to deal with it.

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