Introducing Divi

Landlords Property Access

There is some ambiguity regarding our rights to access tenanted properties. The law is clear in that we must allow you "quiet enjoyment" of your property. However, there may be times when we need to gain access and under the terms of your tenancy agreement, we are allowed to do this. The following page explains your rights and our rights with respect to accessing the property.

Tenancy Documents

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Damp and Mould Problems

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Heating Problems

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Landlords Property Access

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Giving Notice

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Reporting A Repair

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The information below may help you when moving into your tenancy.  If you do not find the answer to your query here, try our more indepth FAQ page, and if it is not there, please call us to find out more.

Condition Report (Inventory)

Please ensure that you return your signed/amended copy of your property condition report to us within 3 business days of the tenancy start date. If this is not returned please be aware that the original inspection will be used for end of tenancy comparison.

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Connecting Utlities

Tenants are responsible for charges in respect of the re-connection and consumption of water, electricity, gas and telephone where the rented premises is separately metered for these services. There are connections services who can assist tenants free of charge, talk to your Property Manager for more information.

Content Insurance

It is your responsibility to take out insurance for their personal belongings – Landlord’s insurance does not cover contents of a property.

Post

Make sure you let Australia Post know of your move and redirect your mail. Don’t forget to contact financial organisations, road departments and other important bodies to let them know of your change of address.

Keys

Should you wish to copy keys, please call the office so they can record the number of extra keys.

It is important to note that when your tenancy finishes you will need to return all keys given to you at the start of your tenancy and any additional copies created during your tenancy period.

If you change the locks during tenancy, you must provide your managing office with a full new set of keys for property access.

Misplaced keys: Barry Plant offices do not guarantee that a spare set of keys is held for every property. If a set is held and you wish to borrow the keys for 24 hours to gain access, a security deposit may be required until they are returned. If you have misplaced your keys after hours, you may call a locksmith to assist you back into the property – this is at your cost.

Noise and Disruption

It is important to note that the utmost care must be taken to ensure that you do not infringe on disrupting your neighbours with noise.

Loud music, parties or otherwise can disrupt a neighbours’ right to peace, and the quiet enjoyment of their residence.

In the case of units and apartments, particular care must be taken with respect to noise due to the close proximity of other properties, usually located on the other side of the wall.

Tenants should also ensure that their visitors are not disrupting neighbours when walking from your premises to their vehicles.

No Smoking Policy

All our properties have a strict ‘no smoking inside’ policy. Tenants will be responsible for cleaning and deodorising the inside of the property to eliminate smoke odours. This can be a costly exercise and any expense for cleaning walls, carpets, curtains, blinds due to tenants smoking inside will be charged to the tenant.

Your Contact Information

It is your responsibility to ensure that any changes to your contact details (phone, email etc) during the tenancy are given to our office as soon as possible.

Ending Your Tenancy

If you’re thinking about vacating your rental property, here are some things you need to consider:

Giving notice to vacate

The Residential Tenancies Act 1997 is explicit about how a tenancy ends. It can only occur when one of the parties to the tenancy agreement gives notice to the other.

If you want to vacate the property at the end of the tenancy agreement, or a date after the end of the lease, you must provide at least 28 days notification in writing of your intention to vacate and specify the date that you will leave the property.

Note: Rent will be payable until the 28th day or until you remove all of your possessions from the property and return the keys to our office.

Final inspection

Rent will be charged until the day the keys are returned. Please allow 2 business days for a final inspection to be carried out.

Lease break

Under extreme circumstances, a lease can be broken. There are penalties involved with this and at the end of the day the named tenant/s are ultimately responsible for the lease until a new and approved resident is found, a lease break fee and the cost of advertising. Please refer to your lease for further information.

Bond claim

Your property manager will provide you with a Bond Claim Form, which will need to be fully completed and signed by all tenants who signed the original Bond Lodgement form. As long as there are no issues with the property, you will usually be able to obtain your bond refund from the Residential Tenancies Bond Authority (RTBA) within 5 days of returning the signed Bond Claim form to our office.

Parking

At no time should cars or any type of vehicle be parked on any lawns, gardens or any area not created for, or designated as a vehicle parking area.

Damage to lawns and landscaping can be costly and will be billed to the tenants.

Pets

We do not allow pets in any of our properties and you must get permission before bringing any animal to the property. 

Rental Arrears

As a tenant your responsibility is to pay the whole amount of the rent that is due on a specific day each month. Please refer to your tenancy agreement for the details of the payment due and the relevant date.

All Barry Plant offices have a zero tolerance policy on rental arrears. You may be served with a notice to vacate if you fall into arrears and have failed to make contact with your property manager.

Routine Tenancy Inspection

Barry Plant conducts a routine inspection at rental properties after the first 3 months and approximately every 6 months thereafter.

The main purpose is to provide a report to the owner that you are maintaining the property and also to check for any repairs that may be required. Here’s what we look out for:

Inside the property

  • Walls, light switches, doorways and doors are clean from marks and have no holes.
  • The carpets are clean and stain free.
  • The windows and screens are clean and intact.
  • The kitchen areas are clean and oven/stove top is free of burnt on food and carbon staining.
  • Shower, bathroom, toilet and laundry are clean (including tiling).
  • All areas and rooms are fully accessible (not locked).
  • No noticeable new damage.

Outside the property

  • The lawns are freshly cut/edged and maintained and gardens are tidy with weeds removed.
  • Rubbish and lawn/garden clippings removed.
  • No unregistered car bodies on the property.
  • Oil stains removed from carports, garages and driveways.
  • All outside areas, garages, store rooms etc. are accessible.
  • Swimming pool and/or spa are clean (if applicable).

If you have approved pet/s

Droppings have been removed and pet damage or rubbish has been repaired and cleaned up. Dogs should be removed from the premises for any inspection/s.

Urgent Property Repairs

It is important to know the difference between an urgent or general repair. Getting this wrong may be costly to the tenant/s if an unauthorised repair is conducted after hours!

Urgent items are generally those that could cause injury to a person or damage to the property, and may include:

  • burst water service, blocked or broken toilet system
  • serious roof leak
  • gas leak or dangerous electrical fault
  • flooding or serious flood damage, serious storm or fire damage
  • failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
  • failure or breakdown of the gas, electricity or water supply
  • any fault or damage in the premises that makes the premises unsafe or insecure
  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • a serious fault in a lift or staircase.